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Better business bureau

complaints corrective

Better business bureau, consumer protection organization such as exists in nearly 200 cities in the United States, Canada, and Israel. Better business bureaus answer telephone calls and written complaints from business customers who feel they have been treated unfairly. Complaints are investigated and corrective actions are recommended if the business is at fault. In cases where corrective action is not taken, the bureau can report the case to the appropriate federal agency.

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